**Key Responsibilities **- **Overall program management**- Responsible for the quality, scope, timeline, effort, resources (include supporting Business Function, Contractors, Professional Services (Vendors) resources as well as Operations).- Develop and execute the overall project plan and analyse project proposals which impacts the schedule, budget variance and eventually, the overall objectives of the Program.- Identify and schedule Program & Project/Workstream deliverables, milestones, required activities and tasks. Understanding the interdependencies between Technology, Business and Operations needs.- Determine the resourcing requirements, manage internal and external resources in a cost effective manner consistent with the financial and budgetary agreements, bringing value to shareholders and businesses.- **Stakeholder Management**- Key point of contact for senior level stakeholders on matters relating to OCM24 Refactoring and its supporting systems.- Work hand in hand with Business Program Managers, Scrum Masters and Technical Delivery Managers to manage stakeholders and relationships. E.g.; escalation, expectation, conflict, scope change, etc.- Drive and manage relationship with senior management members of IT vendors and partners involved in project implementation and BAU support.- Collaborate with other departments within GT to deliver KPIs and business expectations; Ensure teams work in a collaborative environment.- **Scope Management**- Manage all changes to the agreed scope of work- Review and access all changes are approved by Program Steering Committee (PSC) or a Governance forum, include GSRC.- **Cross-Capabilities Management**- Work closely with business counterparts to ensure alignment across all workstreams and not only limited to Technology workstreams. E.g. alignment and setting direction for business workstrams such as go-to-market (GTM), customer migration, etc.- **Project Governance**:- Prepare investment approval requests and manage approval of program(s).- Organise and facilitate PSC meetings.- Chair Project Working Group (PWG) meeting.- Ensure sub Project Working Comittees are conducted to keep tab of progress and issues.- **Risk and Issue Management**:- Manage the overall Program risk profile, track risk aging.- Work through escalations, change governance and related issues.- Implement risk mitigation plans.- **Process Adherence**:- Partner with relevant stakeholders to start and sustain the Agile Delivery methodology; also ensure compliance to a relevant system development methodology (GPLC, Group Process Life Cycle).- Ensure relevant artefacts are delivered on time with quality and are auditable.- **Project Reporting**- Measure, monitor and report progress consistently to stakeholders at various levels within the organisation.- Establish Project & Program communication plans and processes, to ensure constant alignment.- Review status reports prepared by respective team leads and facilitate schedule modification if required.**Job Specification ***Qualifications**:- (Basic Degree/Diploma etc)- Bachelors/Masters Degree in relevant discipline (Information Technology, Information Management, Computer Science).- Professional Qualification and/or Regulatory, Licensing requirements- Relevant professional qualifications (PMP, Agile PMP, Prince2, Scrum).- Relevant Work Experience- 10 - 15 years of technology and/or digital experience.- 5 - 10 years of prior leadership experience managing portfolios and teams of substantial size.**Required Competencies and Skills *Competencies/Skills- (Essential to succeed in this job)Technical/ Functional skills- In-depth knowledge of technology and financial industry space especially in technology transformation, including the rules and regulations in the domestic and international landscapes.- Extensive knowledge and experience developing business cases, programme plans, managing multi-million MYR programme budgets and implementation strategies.- Strong analytical and numerical skills and a deep understanding of how retail businesses work. Strong financial acumen and commercial awareness.- Creative thinking and problem analysis.- Experience in the technology/digital sector will be an added advantage.- Knowledge on Agile Development Methodology and build base on Microservices Architecture will be another added advantage.Personal skills (Soft Competencies (Core/Leadership))- Proven track record in leading technology function in large organisation with strong regional operating model as well as leading large scale technology transformation regionally.- Strong presentation and influencing skills, required in guiding and assisting teams in putting forward technology roadmaps and proposals.- Good reputation and network in the financial industry and technology space, internationally.- Ability to build a culture of service excellence and create growth opportunities for CIMB Group to attract and retain to
