Guest Relation Officer

Report for work punctually in a proper and neat attire complete with name tag. - Make a thorough check on the concierge counter and operating equipment to determined cleanliness and orderliness if require. - Read communication log book for follow ups for that shift. - Greet and meet all guests using hotel standard phases. Escort all Concorde Floor, VIP and SA guests on arrival. - Assist guests with registration at Front Desk. - Assist Front Desk and Bell Counter when necessary. - Must be to pre-assign rooms for last minute corporate account reservation/walk inDiploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5