Guest Service Assistant (Connexion Conference &

We are looking for a reliable Guest Service Assistant to work at our Conference & Event Centre.THE JOBSCOPE- Greet caller, respond to inquiries from the callers in a professional manner.- Screen calls and transfer calls to the relevant extension correctly.- Handling complaints and record down in the complaint log book.- Assisting Advertising & Promotion department for voucher redemption in terms of promotion, events and online contest.- Greet persons / visitors entering the reception floor.- Direct persons / visitors to the correct floors or destination.- Assisting Advertising & Promotion department to prepare reports such as voucher redemption report, online voucher report and etc.- To coordinate with security department on any lost and found item.- Handling of loan item/equipment such as wheel chair and stroller.- Keeping the reception area clean, organized and tidy.- To act pro-actively during any emergency situations - to notify Security Officer or superior.**REQUIREMENTS**:- Polite and confident with a great deal of patience- Ability in multitasking and time-management- Aptitude in resolving issues with a customer-focused orientationQUALIFICATIONS- High school diploma; or relevant field will be a plus*Only for Malaysian Citizen**Salary**: From RM2,000.00 per month**Benefits**:- Free parking- Health insurance- Meal provided