Guest Service Assistant

Job Description?????? Guest Service AssistantKey Role Accountabilities:1. Report to GSO level above or Station Manager if necessary.?GSO ????, ??????(????)2. Supervise and perform the nominated ground handler passenger movement process:Pre-check-in?Check-in?Baggage reconciliation?Departure gate process?Boarding?Flight closing?Reporting. ,????????????,????????,???????,??????,??,Supervise & monitor ramp operations:ARR and DEP ramp movement?Cargo?Engineering?Fuelling?Cleaning?BAH/DPR/OHD???????? ,??????,????,????,?????????,?????????????Ensure above all ground handling activities strictly comply our SOP and meet the requirements.????????????????????????????3. Supervise & perform post-flight operations:Banking?Daily service report?Monitor routine operation and administration????????????,??????,??????4. Ensure no safety issue during operations and on time performance at station.??????????????5. Provide timely and accurate monthly station report???????,?????????6. Assist station manager to achieve daily and monthly task???????????????7. Complete other job assigned by GSO level above including station Manager.????GSO??????????????Requirements:1. College degree or above??????2. Microsoft (word/excel/power point etc) or Google will be a plus?? Office,?Google??????3. Able to work under shift????4. Good English speaking, writing and listening??????????5. Foreign airlines operation experience will be a plus?????????6. Good interpersonal and Team work spirit. Obey management & work assignment??????????????,??????????7. Good communication skills and learning ability????????????8. Be able to work under pressure and long hours?????,????9. Honesty, faithfulness, reliability and uprightness.????,??,????? We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.