Helpdesk Assistant

Job Description: 1. To explain with clients regarding company Product (lesen perniagaan digital). 2. To answer simple questions regarding company Product (lesen perniagaan digital). 3. To record and escalate any issue regarding company Product (lesen perniagaan digital) to Support Center in Redmine. 4. To assist client in collecting installation details, and registration of company Product (lesen perniagaan digital). 5. To do any task assigned by the company. Requirement: 1. Possess at least in Sijil Pelajaran Malaysia (SPM) 2. At least 1 year's experience as a Helpdesk 3. Fluent in speaking and writing in Bahasa Melayu and English 4. Have basic knowledge in using Microsoft Office 5. Willing to learn something new 6. Fresh graduate is encourage to applyOur value lies in our expertise and industry knowledge, proven and industry-tested IT solutions, and strong technology capabilities with entrepreneurial mindset. We continuously innovate and challenge our products and services through research and understanding our client's business environment and today's rapidly changing technology landscape. Our Vision To be a preferred IT solution provider. Our Mission To empower Business and Education by increasing productivity, profit, efficiency and effectiveness. Our Team Dedicated, versatile, nimble and place high importance on clients needs, quality and timely deliveries.SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent