**Job Description**:1. To implement the hotel strategy across all operational departments.2. To provide a single point of leadership for all operational activities in the hotel, and to effectively lead and manage the day-to-day operational activities of the hotel.3. Ensure full compliance to Hotel operating controls, SOP's, policies, procedures and service standards.4. Lead all key property issues including capital projects, customer service and refurbishment.5. Handling complaints, and oversee the service recovery procedures.6. Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.7. Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.8. Ensure all decisions are made in the best interest of the hotels and management.9. Deliver hotel budget goals and set other short and long term strategic goals for the property.10. Developing improvement actions, carry out costs savings.11. A strong understanding of P&L statements and the ability to react with impactful strategies12. Closely monitor the hotels business reports on a daily basis and take decisions accordingly.13. Ensure that monthly financial outlooks on target and accurate.14. Maximizing room yield and hotels revenue through innovative sales practices and yield management programs.15. Prepare a monthly financial reporting for the owners and stake holders.16. Draw up plans and budget (revenues, costs, etc.) for the owners.17. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.18. Be accountable and take ownership of all guest complaints.19. Provide effective leadership to hotel team members.20. Lead in all aspects of business planning.21. Respond to audits to ensure continual improvement is achieved.22. Corporate client handling and take part in new client acquisition.23. Responsible for safeguarding the quality of operations both (internal & external audits).24. Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.**Job Requirement**:2. At least 8 year(s) of working experience in hotel management or similar role.3. Strong understanding of hotel management best practices and software.4. Outstanding interpersonal communication and customer service skills.5. Exceptional leadership abilities with great attention to details.6. Strong analytical & decision making skills.**Job Types**: Full-time, PermanentSchedule:- Monday to Friday- Weekend jobs**Experience**:- hotel manager: 8 years (preferred)
