ï'- Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. ï'- Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces. ï'- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. ï'- Stand, sit, kneel, or walk for an extended period across an entire work shift. ï'- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. ï'- Move at a speed that is required to respond to work situations (e.g., run, walk, jog). ï'- Visually inspect tools, equipment, or machines (e.g., to identify defects) ï'- Identify and report preventative or other maintenance issues in public areas or guest rooms. ï'- Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards. ï'- Respond promptly to requests from guests, Front Desk, or At Your Service requests. ï'- Transport cart to assigned area and position securely, following procedures for cart positioning. ï'- Return cart to designated area at the end of shift. ï'- Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed. ï'- Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk. ï'- Enter guest rooms following procedures for gaining access, such as knocking three times, saying 'œHousekeeping,'- and ensuring vacancy before entering. ï'- Report missing hotel/resort property and damages to room to manager/supervisor. ï'- Limit access to guest rooms while cleaning by following departmental procedures. ï'- Replace guest amenities and supplies in rooms, such as toiletries, glasses, mugs, linens, towels, tissues, coffee, printed materials, and laundry bags according to standards. ï'- Replace dirty linens (e.g., sheets, pillow cases) and terry (e.g., towels, bathrobes) with clean items, following correct bed making and folding standards. ï'- Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror. ï'- Remove trash, dirty linen, and room service items from room and balcony/patio. ï'- Check that all appliances are present in the room and in working order (e.g., hair dryer, television and remote, DVD player, microwave). ï'- Straighten desk items, furniture, and appliances and restore to original positions. ï'- Dust, polish, and remove marks from walls and furnishings (e.g., appliances, furniture, ice bucket, honor bar, baseboards, ledges, entrance door). ï'- Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
