We are searching for a strategic Human Resources Specialist to join our energetic team at Dexian - DISYS Asia Pacific in Selangor.
Growing your career as a Full Time Human Resources Specialist is an unparalleled opportunity to develop essential skills.
If you are strong in people management, project management and have the right initiative for the job, then apply for the position of Human Resources Specialist at Dexian - DISYS Asia Pacific today!
The purpose of this role is to serve as the first point of contact for employees, managers, and P&O community to create a positive customer experience through problem understanding and resolution, communicating promptly with progress updates and engaging customers with a courteous and professional attitude.
As part of the P&O services team this role executes administrative tasks and supports processes as per the Novartis Service Catalogue.
· Provide rapid, high quality and validated response/support to all P&O Services aspects (e.g., inquiries, services, processes, continuous improvement) and follow up inquiries on problems and requests from customers/users.
· Take ownership for queries and be responsible for cases opening and closing (end to end) and provide the first and final point of contact for the customer.
· Maintain Organization Management/Personnel Administration
· HR data changes or actions effective on action/change in SAP HR system.
· Escalates requests that cannot be resolved directly to the appropriate escalation point of contact (i.e., vendor / H2R Manager /senior manager)
· Contribute to Knowledge Base for countries in scope.
· Ensure compliance in accordance with Data Privacy and
· Protection guidelines and other relevant legislation.
· Perform user administration tasks (e.g., access management)
· Perform document management related tasks in Japan Operations
· Assist in tracking service requests and troubleshooting –support the analysis of error messages and questions.
· Perform administrative tasks to facilitate the delivery and presentation of key data to supervisors.
· Provides support for the transformation initiatives.
· Ability to meet time working requirements, where required locations
Benefits of working as a Human Resources Specialist in Selangor:
? Unlimited Growth Potential
? Opportunities to grow
? Generous Compensation