Information Assistant - Operations (Duty

**Date**:4 Apr 2024**Location**: Kota Kinabalu, 12, MY, 88740**Company**:Malaysia Airports Holdings Berhad**POSITION GENERAL SUMMARY**To assist public; agencies and airport users in the flight operations; movements and other related information via various facilities provided.**ESSENTIAL POSITION FUNCTIONS**- Assist the Information Supervisor in providing service to customer- Ensure quality services as a professional front-liner- Ensure the announcement are clear and precise- Get latest and accurate information on flight data- Provide customers with latest and accurate information on flight information- Ensure abandoned calls are less than 15%- Carry out any directives given by airport higher authority- Any other duties as directed by the superior**Key Challenges**:- To operate the aerobridge in safe and efficient manner- To ensure the aerobridges are operated and attended in the correct allocation and the precise time given.**Skills**:- Possess good communication and interpersonal skills- Customer service oriented with pleasant personality- Good in both written and spoken Bahasa Malaysia and English- Preferably fluent in foreign language e.g. Mandarin or Arabic**Relevant Industries**:Preferable with minimum 1 year relevant working experience**Education**:- SPM/STPM with Credit in Bahasa, Pass in English and Mathematics**Additional Information**:Open for Malaysian citizen only.Applications should reach us no later than 11 April 2024**Job Segment**:Operations