Career enhancementListed companyJob Scope:To Drive IS/IT Infrastructure Governance and Manage existing infrastructure gaps and to Develop infrastructure solution/migration in project management & ensure operation readiness management includes server, DB, network, backup/restoration, windows, virtualization, cloud services & EUC to ensure maximize cost saving and stakeholder expectationsComply and lead the overall Infrastructure target Blueprint and architecture, maintaining a standardized and cost effective infrastructure environmentManaging inventory and cost to ensure sufficient capacity is available to deliver cost effective infrastructure services.Collect, track and report key metricsDrive and lead regular tactical & SME forums with respective key stakeholders to develop business requirement and address day to day challenges.Responsible to manage vendors and ensure IS/IT capacity, dimensioning, software & platform upgrade SLAs for the following IT processes (Incident Management, Change Management,Availability Management, IT Service Continuity Management, Problem Management, Test Acceptance Management,Release Management,Demand Management, Service Request Management, Capacity Management) are met.Responsible to review capacity & dimensioning planning data provision for the service and enhance optimization plan where required.Responsible in develop and enforce IT security policies and standards (security strategy set by ITA & Security)Responsible to validate requests received from functions against the prioritization requirements. Challenge teams wherever inputs are missing or are not as per defined guidelinesResponsible in governing the maintenance of infrastructure availability, reliability, maintainability, serviceability & continuity requirements against the cost justified service and operating level agreements for the serviceDrive various cost optimisation initiativesIS/IT Operating model fine tuning with technology IT blueprint guidance from key stakeholdersManage complex implementation issues, project management and ensure vendor’s full compliance with the terms and conditions. Document changes and gaps during implementation.Responsible to coach and develop Infrastructure planning & operation team with clear technology guidanceEstablish monitoring and metrics-driven processes to enable uptime and performance for key business systems.Regularly communicate with stakeholders via a variety of channels including presentationsEstablish, support, and ensure compliance with ITSM and InfoSec controls.Promote and ensure compliance with legal, InfoSec, business and operational best practices.Be available and participate 24/7 on critical managed services related incident escalation.Requirements:Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Computer Science/Information Technology or equivalent.More than 10 years working experience involve end to end IS/IT architecture development, operation and planningExperience in managing IT Services and digital transformation capabilities, ie Redhat Openstacks, Virtualization, Open Shift, Postgres DB, CISCO ACI, Aruba Access Points, MS o365, Azure, AWS and etc.Proven leadership and management skillsExcellent written and verbal communication skills in EnglishExperience in telecommunication industry will be added advantages.Able to accept 1 year contract role.
