Job DescriptionYOUR ROLE AS A:Quality Assurance under AirAsia's Santan is upholding the high standards of quality and excellence associated with our inflight experience. Your role involves ensuring the accuracy and integrity of stock levels, particularly during opening and closing procedures for carts. This process involves meticulously checking items received, stored, and dispatched against documented records, identifying discrepancies or errors, and promptly resolving them. Adding to that, this role monitors the production processes to identify deviations or risks and implement corrective actions to address issues promptly.WHAT YOU'LL CHAMPION:Conduct quality inspections of products in the inflight cart upon return to the warehouse.Examine the items that are returned from the aircraft to the warehouse to ensure they meet quality standards.Perform regular checks to identify discrepancies, allowing for timely correction and preventing potential losses or errors in inventory management.Investigate the reasons behind the discrepancies, correct any errors, and document the findings for further analysis and improvement.Compile and present data into a report form on reconciliation checks for review by management.Collaborate with warehouse staff to address quality issues and implement corrective actions such as retraining employees, improving packaging procedures, or adjusting inventory handling processes.Maintain accurate records of inspection findings and reconciliation results.Track progress over time and demonstrate compliance with regulatory requirements.Follow established company policies and industry regulations governing product handling, storage, and distribution to protect both employees and consumers.WHO YOU ARE:Pursuing or recently completed a Degree in Logistics or relevant degreesHave good proficiency skills in Excel/Google Sheets and statistical analysis tools.Possess analytical skills and strong attention to detail to ensure accuracy in data collection and analysis.Good verbal and written communication skills to present findings and collaborate effectively with team members.Problem-Solving AbilitiesAbility to work collaboratively in a team environment and manage multiple tasks efficiently.Willingness to learn and adapt to new methodologies or software.WHERE YOU'LL GO:Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. Based on your performance and contribution in this role, you'll grow into a permanent role as an Executive, Quality Assurance. In this role, you'll be able to grow internally and subsequently will step up to a senior role.WHAT YOU'LL ENJOY:Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. A unique Allstar culture like no otherOUR HIRING PROCESS:Application receivedCandidate screeningInterview(s)Background check and/or other assessmentsOffer and negotiationGET TO KNOW SANTAN:Santan is the home of the famous Pak Nasser Nasi Lemak and many flavours of Asean that are well-loved onboard.GET TO KNOW US:Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You'll know us as the 'Now Everyone Can Fly' airline (if you don't, we're definitely older than you). Today, we're more than just an airline. We're Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.Above all, we're Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we're excited to have you onboard. We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
