**Basic Job Functions**:**Education/Experience**:- Bachelors Degree in an Information Technology or related field or equivalent years of work experience- Minimum 8 years of related work experience.**Required Skills/Competencies**:- Experience in writing T-SQL using Microsoft SQL Server, developing reports using reporting tools such as Microsoft SQL Server Reporting Services (SSRS), Crystal Report or any other similar reporting technology.- Ability to demonstrate understanding of the Software Development Lifecycle and Quality Lifecycle required.- Experience with effectively using troubleshooting mindset to design robust solutions and isolate failures is required.- Experience developing test plans and test cases/scripts/scenarios required.- Experience analyzing back-end systems (APIs, Services, Messaging) required.- Experience handling multiple issues/tasks/projects of varying size simultaneously required.- Demonstrated success at collaborating & communicating effectively with project team and business partners is required.- Experience documenting and understanding business processes and internal controls is required.- Experience analyzing solutions integrated with controls automation (HMI, Data collection, PLC, integrated hardware/software) is highly desired.- Experience in a production-critical environment with end-users is highly desired.- Experience with HPALM is desired.- Experience working with automated testing methods is desired.- Experience programming in MS.NET is a plus.- Experience integrating mobile or scanner devices with testing is a plus.- Experience in multi-tiered architecture using some of the following: C#.Net, SQL, XML, HTML, Microsoft Message Queueing (MSMQ).- Experience or Familiar with SQL Server Integration Service (SSIS) technology.- Understands Manufacturing processes is a plus- Adheres to SDLC processes, standards, and compliance measures (SOx, etc.)- Possess good analytical, troubleshooting, & continuous improvement thinking skill.- SCRUM Master, ITIL V3 Certification is a plus- Knowledge about Server environments (both Windows and Infrastructure) is a plus.- Must demonstrate initiative and commitment to achieve results- Good Communications skills both oral and written in English.- Must be team orientated & Must be business-partner oriented (internal)- Able to participate in phone and online conference calls outside of normal office hours with global team.**Essential Responsibilities**:- Primary Responsibilities: _- Primary contact for large/complex business capabilities: (CMS Programs, new derating, special data collection, complex rules/exceptions...)- Capture/Document high-level business requirements, achieve alignment of understanding between business stakeholders, architects, development team(s), technical team(s), QA team.- Define test strategies, test plans, test cases, & test data in collaboration with QA team, SE team, & Business stakeholders.- Coordinate test execution, & test results data analysis in collaboration with QA team, SE team, & Business stakeholders.- Problem Coordinator for Application Issues: Coach Problem Specialist, & collaborate with: CE & SE Team, Infra Team, Security Team, all functional SMEs, & business partners.- Replicate complex solutions to remote sites, including travel as needed.- Interfaces with other departments to provide consultation about ways that software can simplify and automate manufacturing processes.- Assist a Project Manager/Program Manager and the rest of the project team in the execution of multiple projects simultaneously in the following capacities:- Business Requirements elicitation from a technical standpoint- Write technical specifications, use cases, test scenarios, work instructions- Interface Line of business leaders to bring high value MES System change requests forward & perform in-depth analysis/assessment/testing in order to deliver expected results on time.- Available to support production critical MES system as needed during escalation.- Travels to global manufacturing facilities to assist in project rollouts on an as needed basis.- Serve as Project Manager and/or Agile scrum master as needed.- Serve to coordinate and/or assist with software deployments as needed.- Ensure compliance with Quality, Environment, Health and Safety and Responsible Business Alliance policies and procedures that is enforced within the organization.**_Key Competencies: _**- Undertakes analytical activities and delivers analysis outputs, in accordance with customer needs and conforming to agreed standards.- Analyses business processes; identifies alternative solutions, assesses feasibility, and recommends new approaches. Contributes to evaluating the factors which must be addressed in the change program. Helps establish requirements for the implementation of changes in the business process.- Investigates operational requirements, problems, and opportunities, seeking effective business
