It Software Support Executive

The Job:
1. To provide training session and deliver client projects meeting functional and nonfunctional requirements according to agreed timeline and budget set by Project
Executives.
2. Must keep in close contact with Project Executives to ensure that they are on track on
their tasks.
3. Provide consultation to clients in terms of best practices of project implementation.
4. Conceptualise clients’ requirements into actual system implementation.
5. Handle customers enquiries/ complaints by email and phone; and ensure replies/
resolutions are provided in a prompt and satisfactory manner
6. Identify service faults and provide prompt service recovery measures
7. Perform other ad-hoc duties as assigned when needs arise
The person:
1. Candidate must possess at least a Diploma or Degree in IT/ Computer Science or
equivalent
2. Minimum 1 year working experience in similar capacity preferably in HR/ Payroll
systems
3. Good communication skills, self-motivated, enjoy challenges and believe in teamwork.
4. Knowledge of different industries will be an added advantage.
5. Knowledge of Windows operating system & networking.
Interested applicants can apply online in strictest confidence with full resume and salary
details to: