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It Support Engineer

It Support Engineer
Company:

Ninjavan



Job Function:

Other

Details of the offer

Ninja Van is a late-stage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore, we have grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. Since our inception, we’ve delivered to 100 million different customers across the region with added predictability, flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities.

More about us:
- We process 250 million API requests and 3TB of data every day.
- We deliver more than 1.5 million parcels every day.
- 100% network coverage with 1000+ hubs and stations in 6 SEA markets (Singapore, Malaysia, Indonesia, Thailand, Vietnam and Philippines), reaching 500 million consumers.
- 600,000 active shippers in all e-commerce segments, from the largest marketplaces to the individual social commerce sellers.
- Raised US$400 million over four rounds.

We are looking for world-class talent to join our crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on the success of the company.
Responsibilities

Maintain and proactively improve the IT infrastructure of the company to avoid disruptions to operations. The infrastructure covers office equipment like personal computers, network, printers, and ops-related equipment like warehouse scanners, CCTV, GSM modems etc.
Support and administer third party software and SaaS services such as Google Apps, ActiveDirectory, Zendesk, Nexmo, HR/finance systems etc.
Help to maintain and update IT Assets and inventory
Assist in reformat, reconfigure, repair laptop / desktop.
Provision and deprovision employees.
Support our other locations in South East Asia, expect 25% traveling.
To perform other related duties as required to support users and the business.
Requirements

At least 3-5 years experience in an IT Support or System/Network Admin role.
Bachelor’s degree in Computer Science or related field or equivalent working experience.
Scripting and programming skills in any language a big plus.
Excellent written and verbal communication skills. Comfortable communicating in person and via phone/email with peers, management and vendors.
Customer-focused - proactively seeks out, understands and responds to the needs of users.
Excellent troubleshooting, problem-solving and analytical skills.
Relevant certifications is a big plus.
Tech stack:
- Data storage: MySQL, TiDB, Elasticsearch
- Cache: Hazelcast, Redis
- Real-time data pipeline: Apache Kafka
- Backend: Play (Java 8), GoLang, Node.js
- Frontend: React, AngularJS
- Mobile: Android SDK, Dart (Flutter), React Native
- Orchestrator: Kubernetes
- Containerization: Docker, Containerd
- Cloud Provider: GCP, AWS
- Architecture: Micro Services (Frontend and Backend)

Submit a job application
By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.


Source: Lever_Co

Job Function:

Requirements

It Support Engineer
Company:

Ninjavan



Job Function:

Other

Built at: 2024-05-04T12:52:41.336Z