It Support Executive

IT Support Executive Based in: Head Office, Ipoh Responsibilities - Provide 1st level IT system support and tracking on Service Request ("SR").- Conduct IT system training.- Prepare IT system documentation and user guide.- Helpdesk Service Ticketing maintenance.- Hardware - any issues from the followings such as Mouse, Keyboard, Screen, Hard-disk, USB Drives, DVD/CD-Drive, Printer, Bluetooth.- Hardware - install printer drivers, network printers.- Support Operating Systems and In-house developed applications.- Assist in the implementation of KLK IT systems.- Any other tasks assigned by superior. Requirements - Bachelor's Degree in IT/ Computer Science or equivalent from recognized universities.- Working knowledge in IT helpdesk is an added advantage.- Good communication skills in English and Bahasa Malaysia.- Independent with the ability to build relationships with stakeholders from various countries.- Willing to travel to support subsidiaries in Malaysia and Indonesia.- Must be willing to be based in Ipoh.- Fresh graduates are encouraged to apply.