Junior Business Analyst

**Key Accountabilities**:- Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency- Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements- Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in form of reports- Ensure that all documents are safely kept and accessible for future reference- Assist with new releases, and approve all User Acceptance Testing- Oversee implementation of a new system including data migration- Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues- Carry out research on how IT systems are used and suggest ways for systems improvement and efficiency- Collaborate with the development team to build the design and specification of the permanent fix- Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery- Test the product to ensure that it meets user requirements, technically well built, and does not impact existing modules before roll-out,- Upsell and build value for customers by proposing new features or services**Requirements**:- Bachelor's Degree, Post Graduate Diploma, Professional Degree- Strong skills in working with relational databases- Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner- Great knowledge of IT processes and willingness to constantly update knowledge- Ability to multi task, working on more than one issue simultaneously- Able to carry out tasks with little or no supervision**Job Types**: Full-time, Permanent, Fresh graduate**Salary**: RM3,000.00 - RM3,200.00 per month**Benefits**:- Dental insurance- Free parking- Health insuranceSchedule:- Monday to FridayAbility to commute/relocate:- Bangsar South: Reliably commute or planning to relocate before starting work (required)