A Key Account Manager job has become available at a well-established organisation based in Kuala Lumpur. Reporting to the Senior Manager, this is a great opportunity to transition to a team leader position.
About the Key Account Manager Role:
The Key Account Manager is accountable for delivering broad and deep relationships with the assigned key accounts, ensuring that a longer term strategic partnership is maintained. The role requires a strongly motivated individual that can meet customer expectations and is able to take a hands-on approach to problem solving by using their initiative and available resources to provide customer proposals and solutions.
Key Responsibilities:
- Developing an intimate understanding of the client’s business with a view to identify/pursue new business opportunities across the organisation
- Analysing usage patterns and proactively identifying new opportunities to further develop the account
- Identifying and engaging key stakeholders within the client organisation
- Building, managing and enhancing relationships at all levels across the organisation
- Working closely with internal product team(s) to identify/build innovative solutions within the existing solutions portfolio
- Providing strategic feedback so as to enable ongoing enhancements of existing products and development of new solutions
- Formulating and maintaining account plans which include key components such as overall AC strategy, business outlook, relationship plan, matrix, key activities and actions
- Monthly financial reporting of the business outlook in the assigned territory
- Managing and coordinating activities with post-sale support teams to resolve outstanding customer issues To succeed in the Key Account Manager role, you will need to have a strong commercial knowledge and awareness within the financial services, banking or software solutions industry.
Key Requirements:
- Excellent communication and listening skills
- At least five years’ experience in B2B account management in a highly commercial environment, with evidence of network and account development
- A proven sales track record with a preference in solution selling
- Ability to explain complex information clearly and simply
- Good sales and negotiation skills
- Interest in financial products and markets
- Plenty of drive, initiative and motivation
- An independent and successful contributor
- Ability to analyse and research information This leading organisation needs no introduction and is recognised as the leader in its field of expertise.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Key Account Manager position.
Apply today or contact me to discuss this new opportunity at **********.
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
