We are on the lookout for a reliable Key Account Manager to join our growing team at Hero Time Limited in Malaysia.
Growing your career as a Full Time Key Account Manager is an unparalleled opportunity to develop fundamental skills.
If you are strong in attention to detail, planning and have the right attitude for the job, then apply for the position of Key Account Manager at Hero Time Limited today!
Job Title: Account Manager (B2B) / Customer Success Specialist (B2B)
Job Highlights: - Join a friendly working environment with a flexible work schedule, including the option to work from home.
Summary of Position: We are currently seeking a highly motivated and resourceful Account manager to become a vital part of our dynamic team. Your expertise in sales and ability to communicate technical information in an easy way will be instrumental in driving successful sales, expanding our client base, and ensuring utmost customer satisfaction.
Job Responsibilities: - Manage all assigned leads (potential clients) from initial contact to successful sales ordering and establish long-term customer relationships.
- Coordinate and oversee the entire order processing, including client communications, quotation, Production, logistics, and warehouse coordination, to ensure seamless order fulfillment.
- Strive to achieve the highest levels of customer satisfaction by providing timely, courteous, and attentive customer service.
- Thoroughly explain and recommend suitable components/materials and pricing to fulfill the unique needs of each customer.
- Ensure prompt responses and follow-ups on all projects and customer inquiries.
- Collaborate with the internal team to facilitate necessary arrangements as required.
- Coordinate sample production and delivery when necessary.
- Collect valuable feedback from customers and prospects and communicate it effectively to the management and production team.
Job Requirements: - Demonstrated experience and understanding of board games, card games, and their relevant components.
- Exhibit a stable personality and commitment to a long-term collaboration.
- Possess strong customer service skills and patience, with a genuine desire to assist people.
- Fluent in both written and spoken English and Chinese.
Join our team today and contribute to our mission of delivering exceptional customer experiences and driving sales growth in the exciting world of board games and Card Games! Benefits of working as a Key Account Manager in Malaysia:
? Company offers great benefits
? Continuous Learning Opportunities
? Leading Industry Pay
? Remote Work opportunity
