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L1 Service Desk Support

L1 Service Desk Support
Company:

Quessglobal (Malaysia) Sdn Bhd

Place:

Selangor, Selangor

Job Function:

Customer Service

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Details of the offer

Answer incoming calls from customers to log a problem ticket- Handle complaints- Provide necessary IBM product/support process-related information**Requirements**:- Minimum Diploma- Required language proficiency (English & Mandarin)(Canto speaker is an added advantage)- Knowledge of customer service principles and practices- Knowledge of call center telephony and technology- Some experience in a call center or customer service environment (added advantage)- Good data entry and typing skillsContract length: 12 months**Salary**: RM3,000.00 - RM3,500.00 per month**Benefits**:- Health insuranceSchedule:- Day shift- Monday to Friday**Education**:- Diploma/Advanced Diploma (preferred)**Language**:- Mandarin (required)- English (required)

Source: Whatjobs_Ppc
Job Function:

Requirements

L1 Service Desk Support
Company:

Quessglobal (Malaysia) Sdn Bhd

Place:

Selangor, Selangor

Job Function:

Customer Service

Report this offer

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