**Job Highlights**- Experience a Holistic view of company operations**Responsibilities**:1) Deliver an exceptional experience to our customers.- Ensure on-time fulfilment of jobs.- Participate in improving the efficiency of the companies operations3) Respond with good content with proper structuring and grammar.4) Communicate clearly and efficiently with our customers as well as internal teams.**Requirements**:- Preferably, at least a Diploma or Degree holder in any field.- Able to converse and correspond in English.- Minimum 1 year experience in logistics field is preferred.- Good task management and cross-functional team coordination skills.- Strong analytical and problem-solving skills.- Strong knowledge of customer care processes and techniques. Has the initiative and ability to propose new ideas.**About Us**Spots Logistics is a web-based 3PL logistics platform for businesses trading in tangible products. Our goal is to simplify logistics for businesses to fulfil their orders efficiently. Currently, Spots Logistics is a leader in Less-Than Truckload (Console) trucking service across Peninsular Malaysia.Spots Logistics is currently expanding our network of carriers and logistics services across Malaysia/Singapore.We are currently looking for a logistics specialist to help us coordinate between our customers and our logistic partners!**Job Types**: Full-time, Permanent**Salary**: RM2,600.00 - RM4,500.00 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Day shift- HolidaysSupplemental pay types:- Attendance bonus- Yearly bonusAbility to commute/relocate:- Kulim: Reliably commute or planning to relocate before starting work (preferred)**Education**:- STM/STPM (preferred)**Experience**:- Customer Care Specialist: 1 year (preferred)