(Malaysia) Technical Service And Support, Sea

Responsibilities / Introduction Competencies Sound Technical and Business AcumenGood Interpersonal and Verbal/Written CommunicationResults orientedCustomer FocusedResilience and TenacityTeam playerAgileWork well under challenging situations Mandatory: Degree/Diploma preferably in Mechanical AND Electrical/Electronic Engineering or related fieldSelf-starter with a proactive approachStrong interpersonal skills and influencing abilityValid driving licenseWilling to travel within SEA region as and when required Preferred: First hand understanding of technical equipment mechanical & electrical system and seminar/marketing support Requirement Manage dealers in terms of Service and Technical Support in SEA (Malaysia, Indonesia, Singapore and Philippines).Develop Service Strategy for SEA.Technical Consultancy, Warranty, Service & Repair.Communicate with SBU on Technical and Quality Issues.Service Competency Training for SEA dealers.Enhance technical and service competency of SEA dealers through periodical updates and providing trainings. Continuous learning (self and by SBU) to identify key areas for improvement on Service Strategy, hence contributing to dealers' expectations and customers' satisfaction.