Mandarin Speaker - Customer Service Executive

**JOB DESCRIPTION**- Must be able to communicate in English and Bahasa Malaysia.- SPM/SKM leavers who are interested to start their career in a call center are also encouraged to apply.- You are required to work on rotational shifts.- Problem solvers and ability to perform under high paced working environment.- Age Group: 18-55 years old**JOB DESCRIPTION**:- Answering customer and client questions.- Handling customer concerns and complaints from client.- Resolving customer issues.- Regularly contacting customers to ensure their experience with a product or service is positive- Answering customer calls and directing them to the appropriate recipient- Communicating with customers via phone, mail and live chat**Job Types**: Full-time, ContractContract length: 24 monthsPay: RM1,399.39 - RM4,400.00 per month**Benefits**:- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Afternoon shift- Day shift- Early shift- Evening shift- Night shift- Rotational shiftSupplemental pay types:- Attendance bonus- Signing bonus