Mandarin Speaking Retail Supervisor

**Requirements**- Strong leadership and customer management abilities.- Customer service-oriented with in-depth knowledge of basic business management processes.- Excellent communication and interpersonal skills.- Strong time management and interpersonal skills- Proactive problem solver- Willingness to travel and work on Public Holiday/weekends as needed**Responsibility**- Completes store operational requirements by scheduling and assigning employees.- Maintains store staff in well trained.- Supervise, train and assist employees like Sales Representatives in customer service, store maintenance and product promotions.- Managing the day-to-day activities of the team.- Plan and prepare duty roster for retail staffs and prepare a backup plan. Example, if staff is absent, who will be replacing his/her shift. Such working hours shall be compiled and confirmed by 25th of every month.- Promotes optimum staff performance by coaching, counselling, and disciplining employees.- Report staff issues to the manager (example, MC, leave, staff attitude problem, complaints etc).- Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analysing variances.- Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.**Benefits**- Annual Leave and Medical Leave- EPF and Medical Claim**Additional Benefits**Training Provided,Commission Payment,Staff DiscountPay: RM3,500.00 - RM4,500.00 per month