**MARKETING MANAGER****Responsibilities Include**:- To establish contacts with major shipper/consignees & promote port services & key competitive advantages.- Promote availability of the Value Added Services to shippers and consignees to induce greater local volumes.- To strengthen relationship level as well as the customer service commitment level between company and its direct and indirect customers.- Place regular visits to mid tier Forwarders/ Forwarding Agents in order to collect data on industry trends as well as to gather voice of customers for operational enhancement or system improvements.- Ensure the correct services are delivered to customers in a timely manner- Serve as the link of communication between key customers and internal operations teams- Resolve any issues and problems faced by customers and deal with complaints to maintain trust that their goods are well cared for in-transit or in storage in our port.- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics and reporting standards**Requirements**:- Proven experience as Manager or in the function of account management/business development.- Possess at least 5 years' experience in sales, business development and providing solutions based on customer needs. Experience in the transportation or logistic industry would be a plus.- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels- Ability to manage and develop people within our organization- Ability in problem-solving and negotiation- BSc/BA in business administration, sales or relevant field**Preferred Skills**- Good oral and written communications skills, including strong writing, editing and research skills- Excellent interpersonal skills with the ability to communicate effectively and able to work well with people of all levels.- Highly collaborative, able to work well with diverse group of staff members, division and business partners.- Able to demonstrate enthusiasm and ability in creative & innovative methods of presentation, knowledge of a wide range of marketing techniques and concepts- Experience with data analytics- Able to work under pressure in a fast-paced environment and meet deadline- Proficient in English, Bahasa **and Mandarin****Job Type**: Permanent**Salary**: RM8,500.00 - RM9,200.00 per month**Benefits**:- Free parking- Gym membership- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional developmentSchedule:- Day shiftSupplemental Pay:- Performance bonus- Yearly bonusAbility to commute/relocate:- Port Klang: Reliably commute or planning to relocate before starting work (required)**Education**:- Bachelor's (preferred)**Experience**:- Marketing : 5 years (preferred)- Logistics: 5 years (preferred)**Language**:- Mandarin (required)
