Job DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, , Ctrip, Skyscanner, and Qunar. Across its platforms, We have four Customer Service Centres for , Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the worlds leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.In this Role, youll get to:1. To develop procurement strategies that are inventive and margin-contributing and screen reliable and competitive vendors in local market;2. To build and maintain vendor relationship and secure advantageous terms, competitive and stable supply, and acquire campaigns from vendors based on data forecast and analysis. 3. To assist and push the launch of vendor resources and campaigns, including but not limited to the relevant communication on possible trainings, campaign requirements and system configuration that may be involved in the process;4. To handle escalated complaint from service team: work closely with customer service department to handle or provide assistance on escalated complaints. Capable of drawing inferences from one instance, summarize specific cases and output service improvement plans.What you'll Need to Succeed:1. Bachelor degree or above, fluent in Korean and Chinese, english will be a plus (for cross-functional/ cross-region collaboration) 2. Strong sense of responsibility, good communication skills3. A minimum of 5-10 years working experience in position within car rental companies or related industry4. Strong logical thinking capability and data analysis capability, good learning ability and resource integration ability5. Strong BD sense in related industries or travel/hospitality industriesWhy We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At , you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.Whats more?Our rapid business growth in global offers abundant career opportunities atvarious levels and in multiple functionsInternal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impactWe provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.We encourage flexible work arrangementHave fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.Clickto learn more about What makes Click to learn more about This is a Trip Where Both Your Career and Life Can Flourish!Find out more job opportunities at Have a good trip, and see you soon!
