Media Operations Lead

Job DescriptionResponsibilities:Oversee local centralised buying and billing operation.Work with various regional and internal stake holders like SG Tech and Ops team, local planning teams and Finance, local Re:Sources and Starscape team to deliver best in class billing operations.POC and local escalation point for any billing requirements and/or challenges set up joint solutions and regular work streams with local teams and Finance to develop integrated workflow, to improve billing turn-around timeEnsure agency users are fully on-board with Starscape, Publicis Groupe's proprietary plan to billing ops system and workflow.Manage team's capacity, working closely with managers to manage overall team's workload and capacity.Clear understanding of agency and all clients' billing process and requirementsReview and implement Starscape enhancement to streamline data naming convention, improve accuracy for OCR and automated invoice matchingLocal POC for mid-to-long term system roll-out and working integration, like Starscape, SAP/Altair, project management tool rOar, ensure local requirements are captured timely and accurately, drive local UAT, trials and trainings.Additional InformationOur employee benefits package comprises the following:ðŸ'‰ Generous leave entitlements, including birthday leave, rest day and family care leave.ðŸ'‰ Office closure for World Mental Health Day 10th October.ðŸ'‰ Additional Company closure for all 4 major festive CelebrationsðŸ'‰ Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.ðŸ'‰ Life and personal accident insurance and group hospitalization and surgery.ðŸ'‰ A hybrid working schedule and with Friday disconnects.ðŸ'‰ Rest Relax & Recharge - office closure last week of December every year.ðŸ'‰ Phone Allowance