**Job Summary**:**Salary**RM13,000 - RM15,999 / Monthly**Job Type****Seniority****Years of Experience**Information not provided**Tech Stacks**MicrosoftExchange Online - Security Optimization Assessment / Remediation - Mailbox auditing, DMARC, global administrators review, spam filter policy, malware filter policy, disable IMAP4 POP3, 3rd party management.SharePoint OnlineM365 E3/E5 features / SecurityMicrosoft Defender for Endpoint - Optimization and OnboardingMicrosoft PurviewMicrosoft IntuneExchange Online - Security Optimization Assessment / Remediation - Mailbox auditing, DMARC, global administrators review, spam filter policy, malware filter policy, disable IMAP4 POP3, 3rd party management.SharePoint OnlineM365 E3/E5 features / SecurityMicrosoft Defender for Endpoint - Optimization and OnboardingMicrosoft PurviewMicrosoft Intune We need individuals that:Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment, and first-class delivery.Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Cloud Solution Architects must also possess strong technical writing, presentation and training skills.Enjoy team work, and actively contribute to their peer group as well as our customer account teams.Have the ability and confidence to communicate at all levels from CIO to the technical staff on the ground. Role Expertise RequiredExperience in the enterprise customer arenaFace-to-face customer engagement skillsExcellent written, oral and presentation skillsTroubleshooting knowledge & skillsDegree qualification or equivalent experienceGood understanding of ITIL/Service ManagementPassion for new innovative technology and drive customer transformationDemonstrate effective balance between business and technical acumenAbility to effectively recognize and adapt to changeAbility to deliver presentations and discuss complimentary products at a solutions levelAbility to handle customer critical issues and work in difficult situations
