Monitoring Analyst

**MANDARIN/CHINESE SPEAKERS ONLY****MIN 6 MONTHS EXP****Job Description**:Deliver monitoring operations:- Provide support services with messages, alarms, or problems identified by monitoring/management tools.Handle level 1/level 1.5 problem resolution:- Troubleshooting/ resolution of events detected within the stipulated time, SOP, and Service-Level Agreement.- Coordinate closely with Level 2 & 3 engineers, vendors, and suppliers for quicker problem resolution.Perform schedule routines:- Execute scheduled routines in accordance to standard procedures predefined.**Salary**: RM2,000.00 - RM4,000.00 per month**Benefits**:- Health insuranceSchedule:- Day shift