Native Japanese - Customer Service (Cs Airlines)

Vacancy: Native Japanese - Customer ServiceLocation: Kuala Lumpur, Malaysia.**Salary**: RM 10,000 + 200 housing allowanceJoining Date: 15th April, 2024Project : AirlineShifts: Shifts: 8am -8 PM (9 hours Days Shifts)Head Counts: 15Education: Diploma or Bachelor's DegreeExperience: Min Requirement of 6 month of Customer Service experience, Airline Customer experience is a plus.**Responsibilities**:- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.- Maintain basic knowledge of client Services.- Prepare complete and accurate work including appropriately notating accounts as required.- Participate in activities designed to improve customer satisfaction and business performance.- Bachelor's Degree or Diploma with 6 months of customer service experience- Courteous with strong customer service orientation- Computer navigation skills and PC KnowledgeNOTE: The paperwork and relocation expenses will be handled by the company**Job Types**: Full-time, Permanent**Salary**: RM10,000.00 per monthApplication Question(s):- What nationality are you?- Are you willing to relocate to Kuala Lumpur, Malaysia?