Officer, Icimb & Ccbo - Sscco (Ssb Operations - Sst

**Technical Support**- Co-ordinate with vendors and others relevant parties on SST's Installation / De-Installation / Relocation / Replacement as per SLA.- Liaise with Contractor / Landlord on site preparation.- Communicating with Tenant on the Installation arrangement.- Liaise with Telco vendor readiness of communication infra.- Ensure no delay on the SST's Movement activities and SST's must be online according to SLA.- Maintain the SST's processing parameter upon instruction.- Create SST's ID upon configuration provide by CIMB Mainframe thru OCM.- Support on TDES key creation for SST's Installation.- Ensure all ATM installed are TDES compliance.- Maintenance of SST's ID before Installation.- Ensure SST's database are update accordingly.- Produce Installation report at agreed interval and as when required.- Support Vendor for SST's Movement and technical issue related.- Support SST Monitoring for First Line Maintenance (FLM), Second Line Maintenance (SLM) and Network issue.- Support on TCPIP issue with CIMB GT/Vendors.- Responsible to ensure the operation process being follows to support and maintenance of SLA and KPI's are achieve.Any other responsibilities/ad hoc tasks as assigned by the Management from time to time.