Online Client Relations Associate

Job Description:

We are looking for a dynamic and motivated Online Client Relations Associate to join our team at IJM Corporation Berhad in Malacca City, Melaka. As an Online Client Relations Associate, you will be responsible for building and maintaining relationships with our clients in the online sphere. This is a part-time position with entry-level seniority and no years of experience required.

Responsibilities:- Communicate with clients via online channels, including email, chat, and social media- Provide timely and accurate responses to client inquiries and issues- Assist clients with account management and troubleshooting as needed- Collaborate with the sales and marketing teams to develop client engagement strategies- Monitor client feedback and trends to identify areas for improvement- Assist in the development of online marketing campaigns and promotions- Maintain accurate records of client interactions and transactions- Represent the company in a professional and courteous manner at all times

Requirements:- Strong communication skills, both written and verbal- Ability to work independently and as part of a team- Excellent planning and organizational skills- Hardworking and dedicated to delivering exceptional customer service- Comfortable working in a fast-paced and dynamic environment- Proficiency with online communication tools and platforms- Bachelor's degree in Business, Marketing, Communications, or related field preferred

Benefits:- Company-provided equipment for remote work- Relocation allowance for eligible candidates- Visa sponsorship for international applicants- Opportunity to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement:We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: May 18, 2024

If you are a hardworking and independent individual with a passion for client relations, we encourage you to apply for the Online Client Relations Associate position at IJM Corporation Berhad. Join us in making a difference in the community through our corporate social responsibility initiatives.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.