Online Client Service Specialist

Job Description:

Kuala Lumpur Kepong Berhad is seeking a part-time Online Client Service Specialist to join our team in Malacca City, Melaka, MY. As an Entry Level position, we are looking for individuals with at least 1 year of experience in customer service or related fields. The ideal candidate will possess the following personality traits: resilience and hardworking, along with soft skills like cooperation and leadership.

Responsibilities:- Communicate with clients through various online channels, including emails, live chat, and social media.- Assist clients with inquiries, orders, and product information.- Resolve client issues and provide exceptional customer service.- Maintain accurate records of client interactions and transactions.- Collaborate with team members to ensure a smooth client experience.- Stay up-to-date on company products and services.

Requirements:- At least 1 year of experience in customer service or a related field.- Excellent communication skills, both written and verbal.- Strong problem-solving abilities and attention to detail.- Ability to work independently and in a team setting.- Proficiency in Microsoft Office and online communication tools.- A positive attitude and a willingness to learn.

Benefits:- Joining Bonus for new employees.- Profit sharing opportunities.- Gym membership for all employees to promote a healthy work-life balance.

Working Environment:At Kuala Lumpur Kepong Berhad, we prioritize quality in all aspects of our work, products, and services. Our team strives to provide the best possible experience for our clients while maintaining a positive and collaborative work environment.

Deadline to Apply:Interested candidates should submit their applications by May 17, 2024.

Equal Opportunity Statement:Kuala Lumpur Kepong Berhad is an equal opportunity employer and does not discriminate based on race, gender, age, or any other characteristic. We value diversity and strive to create an inclusive work environment for all employees.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.