Position: Partner Advisor (Cloud)Work Location: Kuala Lumpur, MalaysiaExpertise in one lang: English, Bahasa, Mandarin, Korean, Cantonese, Thai - C1 or above certifiedRole-DescriptionPartner Advisor is a dedicated POC for client Cloud Partners who works through all the stages of business development to build and grow their Cloud business and provide the best experiences for end customers. Partner Advisors core responsibilities include:Qualifications and experience Min 2 years of experience working in consultative solution selling in B2B environment for technology productsBachelor's degree in business, Management, Sales, Marketing or related field (Technical degree is desired)Language proficiency: English / Bahasa / Chinese / Mandarin / Korean / Cantonese / Thai - C1 or above certifiedAdvance English communication proficiencyAbility to connect and add value to a broad range of customers, with great interpersonal and listening skillsOutgoing and confident in outbound phone sales with a great phone manner; can handle a complex sales cycle that will have multiple contacts within a companyThrive in a fast-paced, high-growth, rapidly changing environmentProven success in acquiring new clients as well as experience cold calling and presenting sales pitches.History of quota over-achievementKnowledge of CRM systemAnalytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team Organized and has pipeline management, time management skills and prioritization skillsCoachable in the moment; provide feedback/suggestions/recommendations and able to incorporate and iterate sales pitch and positioningSolid understanding of IaaS, PaaS, SaaS industry, Cloud computing concepts and competitive landscape in the Cloud Service Providers world. Responsibilities: Product/service sales, upsell (inbound, outbound)Execute daily outbound phone calls/emails, contact decision makers, build quick rapport and assess needsExplain client's technical products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needsExecute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating client's products.Develop and lead outbound campaigns from idea-generation through to initial pitch and pipeline qualificationLead and contribute to team projects to develop and refine our sales processDevelop and codify best practices and sales workflows for interactions with prospectsAchieve or exceed monthly sales quotaReach out to existing customers to pitch new ancillary products or increase spend in products currently usedTroubleshoot small technical setup issues or route them to relevant teams.Renewals (Cloud)Manage the customer renewal sales process, identifying up-sell and cross-sell opportunities within your accounts, and closing these agreements before contract expirationEducate customers on Digital and client's products.Participate in the design, development, and implementation of programs to increase client Cloud renewals business. Analyze data trends, market dynamics and customer performance, identify opportunities and create implementation plans to maximize resultsSupporting the regional leads and partner community with training, materials and ongoing supportEngage and coordinate internal groups as needed to resolve customer issues and maximize customer retention.Increase number of upgrade executionsReact to client business needs and adapt internal procedures to provide servicesManage daily renewal opportunities in CRM systemWork with account managers to provide clarity around executing upgrades
