**Key Responsibilities****Level I-II**- Act as a key contact for receipt and entry of new orders, change orders and net change analysis from customers.- Perform material and capacity analysis, work with Supply Chain Analyst to assist in establishing a production schedule for each order, and communicate/resolve issues related to discrepancies between the requested and promised due date.- Acknowledge promised delivery date to customer and assist Supply Chain Analyst in resolution of issues related to discrepancies between the requested and promised due date.- Process component and non-inventory order entries and invoices as needed.- Contribute to planning functions and may make recommendations and/or decisions to support the Supply Chain Analyst- Communicate forecast and production schedule changes to Master Planner and Supply Chain supervisor.- Analyze potential impact of forecast and production schedule changes on component procurement and production volume.- Monitor material status on upcoming orders; Flag and release orders as daily release schedule is defined.- Monitor all orders to assure timely completion to promise date and escalate/resolve issues that may prevent timely delivery of orders.- Work with Production, Product Engineering, Kit pull, Shipping, and Purchasing for any issues related to priorities, holds, throughput or capacity issues, part shortages, or engineering changes on released orders.- May participate on the Customer Team as the Planning Dept. representative to support department and business unit.- Assist Supply Chain Management or Supply Chain Analyst, as needed, regarding development of or changes to Planning or Scheduling processes.- Provide input or analysis to management of WIP, Finished Goods, and Component inventory levels in accordance with the Supply Chain Analyst.- Work with Project Management, as assigned, to process project orders, track orders to completion, analyze project costs, and prepare and process project invoicing and closing.- Work with Finance to investigate and resolve Accounts Receivable issues.- All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.**Position Qualifications****Level I-II**- Demonstrate understanding of the extended process of order receipt and entry, material procurement, order release, assembly, shipment and invoice payment.- Effective decision making skills as it relates to providing direction to the manufacturing floor and assigning priorities to meet customer goals and objectives.- Understanding of the extended process of return debits and credits, return receipt and routing generation, Process Feedback System (PFS) entry and order release, return/project cost analysis and return/project invoicing and shipment.- Exercise discretion when representing the company in supply chain related decisions.- Effective planning, analytical, problem solving and organizational skills.- Ability to handle returned product following all appropriate handling and ESD guidelines.- Effective oral and written communication skills.- Demonstrate confidentiality and the ability to represent the company in a professional manner.- Participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format.- See job analysis forms for specific stressors of the job.**Level I**- 4 year degree preferred or equivalent combination of education and experience as approved by executive management.- 2-4+ years of experience in planning and scheduling.**Experience**:- Planner: 1 year (preferred)
