Responsibilities_:- Collaborate with the IT Project Team to plan and deliver new features for our messaging app, playing a key role in driving customer success.- Develop product roadmaps, business models, and strategies for revenue generation, effectively communicating the reasoning behind product releases and design decisions.- Act as the Product Manager, overseeing products through the entire development life cycle, utilizing Agile Scrum methodology.- Conduct design sprints with Product Design and other stakeholders, facilitating user research, problem definition, idea generation, and prioritization.- Gather business requirements, prioritize features, and collaborate with scrum team members to ensure accurate and timely delivery of product features.- Build and maintain a well-defined and prioritized backlog, providing clear requirements for new initiatives and enhancements.- Understand customer needs and define product requirements, features, and functionality accordingly.- Work closely with the Product Design & UX team to create engaging user experiences, utilizing wireframe tools such as Figma and Balsamiq.- Take a hands-on approach to operational monitoring and product launch activities.- Conduct product marketing activities as needed.- Provide ongoing analysis of product effectiveness using a data-driven approach.- Analyze the impact, usage, and adoption of features and improvements, making necessary adjustments to ensure success.- Research and stay informed about competitive offerings, industry regulations, and operational constraints.- Influence the team through effective communication and collaboration with the IT team during product development.- Define success metrics for the product and manage stakeholder expectations, taking ultimate responsibility for the product's performance.- Coordinate product launches, working with the marketing team to develop messaging and go-to-market strategies, and ensuring the necessary teams and partners are prepared for a successful launch.- Perform other duties as assigned by the team lead.- Requirements_:- Bachelor's degree in Engineering, Computer Science, Statistics, or a related field preferred.- Minimum of 5 years of work experience, with at least 3 years of project management experience.- Strong background in writing business cases, functional requirements, and design documents.- Experience in developing B2B or B2C software products, with knowledge of APIs and third-party integrations being an advantage.- Expertise in product management methodologies and tools, such as Agile, Scrum, and JIRA.- Excellent written and oral communication skills in English and Mandarin, with the ability to effectively communicate with both technical and non-technical stakeholders.- Skilled in engaging stakeholders and managing their expectations.- Ability to work effectively and independently under pressure, meet deadlines, multitask, and prioritize tasks.- Analytical and critical thinking mindset with strong attention to detail and a problem-solving approach. Proficient in qualitative and quantitative analysis.- Data-driven decision-making skills, with the ability to implement product experiments based on defined criteria.- Strong interpersonal and communication skills, both internally and externally.- Outcome-driven mindset with an entrepreneurial spirit.- Familiar with packet networking is an advantage for the position**Job Types**: Permanent, Full-time**Salary**: From RM8,000.00 per monthSchedule:- Monday to FridaySupplemental pay types:- Performance bonusAbility to commute/relocate:- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)**Experience**:- Figma: 3 years (preferred)- Balsamiq: 3 years (preferred)- Agile: 3 years (preferred)
