We are looking to hire an expert Project Coordinator to join our talented team at The Access Group in Kuala Lumpur.
Growing your career as a Full Time Project Coordinator is an incredible opportunity to develop valuable skills.
If you are strong in time management, problem-solving and have the right attitude for the job, then apply for the position of Project Coordinator at The Access Group today!
Join the Access Family and see how we make software ideas become a reality! Our core value of 'Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow. We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026. What are we all about? At Access, we love software and how technology never stays the same. It's this passion that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.
The Role Reporting to the Head of Projects Office, the role of the Projects Co-ordinator centres on the
successful management of the sales handover process and the optimisation of consultant
utilisation and billing. The role is largely autonomous and requires self-starters due to the disparate
team structure and the need to work without direct supervision.
The role of Project Co-ordinator is primarily, but not solely, office based and is one that requires
the individual to provide a liaising function between customers, sales, consultants, Project
Managers and Access users.
About you: You will be someone who can:
To be the first point of contact for a specific set of New Sales personnel, Account Managers, , Professional Services Teams (i.e. all internal key stakeholders) with regards to sales handovers To review all sales handover documentation for completeness and check for potential implementation issues. Contacting Sales where appropriate to chase for clarification/confirmations. This will require learning a degree of technical understanding of client environments and software systems. To assist in the updating of consultancy diaries using the resource management and workflow system To raise the 'Statement of Works' forms and contractual documentation where relevant and ensure customer sign off To identify the best resource for project and packets of Professional Services work based on skill set, location and availability and book accordingly. To liaise with Clients to manage resource bookings in line with client availability and expectation To liaise with Project managers and other key stakeholders to assist in the Project of their projects on similar lines. To liaise with consultants to assist with problems off and on site in relation to bookings Updating the company libraries with relevant booking information To maximise Consultant utilisation through active management of 'white space' and 'Buffer days' Attend Project Office Team Meetings as required Attend Sales and consulting meetings as required – Occasional overnight stays may be required. To assist in the production of monthly reporting To work in accordance with the companies policies and procedures Ad-hoc duties as required. Skills and Experience Be comfortable managing and coordinating multiple internal and client project resources Have natural ability for customer relationship building and influencing internal stakeholders Have a sufficient level of technical ability and knowledge to be able to understand the proposed solution and translate that into a 'joined-up' vision to the Client and the Consulting team. Broad Experience in an IT Software customer facing role Commercially aware with an understanding of the drivers of commercial performance in a business environment Ability to think at a divisional level whilst achieving results in immediate area of responsibility Ability to think creatively and problem solve whilst achieving results in immediate area of responsibility The ability to adapt to a changing business and market place Ability to think creatively and exploit opportunities The ability to plan, prioritise and work on several tasks/projects at once. Excellent communicator able to communicate at all levels up to Director and adopt a flexible & consultative approach Proactive, works at pace, goal orientated with a strong delivery/milestone focus Works well on own initiative and as part of a high performing team Flexible and adaptable with an ability to work in a small team with strong communication skills and willingness to work with other/provide cover/support during We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution you'll also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you'll also have 3 charity days you can take to support something that matters to you.
At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be who we are looking for. We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun! What's holding you back? Come and be part of our Amazing Access Family! Love Work. Love Life. Be You. Benefits of working as a Project Coordinator in Kuala Lumpur:
? Unlimited Growth Potential
? Company offers career progression opportunities
? Competitive salary
