Position DescriptionGreetings from ADP! A little about us: ADP is a global leader in HR technology, offering the latest AI and machine learning-enhanced Payroll, Tax, HR, Benefits, Time & Attendance, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: ADP is hiring Project Manager for Malaysia. Are you all about the follow up and follow through that helps you and your clients achieve serious results?Do you derive joy out of helping others uncover creative solutions to complex problems?Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as much as possible? If this sounds like you, then #HelloWork! This is just the opportunity you've been waiting for. First things first: We believe people make great companies, not the other way around. Our people make all the difference in cultivating a down-to-earth culture where ideas are welcomed, and innovation is encouraged. The result? We're changing the world of work with our payroll solutions that help companies of all s focus less on work and more on success. Your role: In this role, it's all about understanding the needs of our clients. You'll be the subject matter expert as you assess, propose, and develop creative solutions to complex problems. Your end goal is simple: Make sure our products and services exceed expectations. We're with you every step of the way through our award-winning training programs and world-class service guidelines. As a Project manager, you will support the implementation team for all payroll implementation projects for ADP's managed services. You will be responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets. What you'll do: Responsible for providing clients with implementation plans, which include project schedules, project plans, Responsible for managing the implementation from project plan to closure stage. Responsible for ensuring client expectation & satisfaction through follow-up, responsiveness and thorough communication. Responsible to manage multiple clients and projects/tasks simultaneously. Responsible for ensuring proper documentation in all stages of implementation To setup the options for configuring the consolidated reports and exported data to be supplied to the new Client. To survey each country after the "go live" payroll for feedback, evaluate the status of the payroll, check Client satisfaction and develop an action plan to resolve any residual issues. To act from time to time as a sales support agent to advise on the fit of ADP solution to client needs at the selling process stage. To submit recommendations on how to improve the relationship with the client, related to implementation phase. To coordinate and act as an escalation point for all involved parties during the length of the implementation. Qualifications you'll need: Experience: Five years minimum experience in implementing or serving South East Asia Payroll/HR related projects Proven experience in Project management, project coordination Knowledge of South East Asia payroll statutory requirements and lodgment processes Excellent client facing presentation and communications skills. Ability and enthusiasm in virtual meetings involving international parties Ability to work in a multinational environment Flexibility to work across multiple timezones Good communications skill in users facing context. Good relationship management. Seamless If you've made it down this far, we have to ask: What are you waiting for? Apply now!
