The Account Executive (AE) will contribute to daily account work by managing small projects and contributing to larger projects as directed by project leaders. S/he may supervise account work done by more junior staff. S/he will learn Edelman’s various Communications Marketing processes/approaches, including public engagement, message workshops, master narrative assignments, brand engagement, social media campaigns and stakeholder mapping exercises and support account teams in the execution of these processes for clients.
Responsibilities
Lead and projectmanage day-to-day delivery of work and team (direct report) and be responsible for flawless execution of communications strategies on various projects. Work with account lead to draft proposals, budgets, and timelines Work with account lead to develop strategic, creative ideas for campaigns and programmes Knowledge in influencer engagement is a plus. Manage online communities and interact with consumers and influencers on clients’ behalf via social media platforms is also a plus Proofread and/or review activity reports and status reports/documents for clients Troubleshoot client issues: address client issues effectively, accurately, and thoughtfully Prepare and/or review activity/status reports for clients Understanding of core financial contracts: revenue, profitability, pricing structures (hourly, retainer, and fixed fee), budgeting and forecasting Track and manage project financials with support from the team lead Manage/support day-to-day client budget issues with their team lead Ability to work across cross-discipline teams to drive integration is expected
Requirements
Minimum of two to three years of work experience in corporate communications/public relations field/corporate client servicing field/editorial field. Experience in digital is a bonus Agency work experience is strongly preferred Prior experience in managing own client accounts and/or leading client day to day communication and execution A natural interest in Health-related topics, able to grasp and digest new information/facts fast Experienced in managing media and understands the ins and outs of the health landscape, features and news media across all vernaculars Good understanding & hands-on experience on digital platforms & storytelling is critical Experience on Influencer Engagement and Management a must. Strong organisational skills, results-driven and detail-oriented with the ability to multitask Resourceful problem-solving skills; a quick learner with a strong sense of curiosity and accountability Able to take initiative and to work independently and within a team Excellent written and verbal communication skills. Fluent in English and Bahasa Malaysia. Proficiency in Mandarin is a plus as the candidate is required to work with Mandarin-speaking clients Creative yet numbers-driven approach to creating content, setting up processes and analysing data at hand Good understanding of online media outreach, experience, and initiative in developing/supporting appropriate media strategies. Proven client servicing skills, including demonstrating understanding of how to manage and operate client accounts Experience in managing budgets and account teams Solid writing, editing and content creation skills with the ability to review others work i.e. Press Releases, speeches, content for online consumption, experiential writing, and marketing focused content Able to prioritize and work on multiple projects at one time Ability to meet tight deadlines A solid grasp of all online, basic public relations and marketing tools and how they affect the client Up to date with current trends About Edelman Malaysia Edelman Malaysia for the past 37 years continues to be country’s leading Reputation, Crisis and Public Relations Company. In the past two years, the Organization has successfully transformed into a full service ‘Communication Marketing Company’ with PR at its core, helping Clients navigate a rather complex challenge of ‘Earning Trust & Attention’ across their stakeholder ecosystem. Today as South East Asia’s PR Consultancy for 2020 as adjudged by PRWeek + Campaign, Edelman offers a holistic suite of Specialized Communication Marketing & Business solutions across: Brand-Business Strategy & Planning Analytics, Insights & Research Design Creative Content & Design Digital & Social Media Marketing Campaigns, Activation & Engagement Marketing Crisis & Issues Preparedness
