Real Estate Assistant (Remote)

**Responsibilities**:1. Assist Australian tenants remotely with move-in procedures: issuing contracts, coordinating key handover with property managers, assisting tenants with setting up utilities, etc.2. Manage lease renewals, terminations, subletting, and property maintenance for Australian properties.3. Actively address any issues or concerns raised by tenants during their tenancy.4. Assist superiors in handling various urgent tasks and affairs.5. Actively participate in cross-departmental business collaborations.**Qualifications**:1. Several years of residential real estate management experience.2. Strong proficiency in both Mandarin Chinese and English languages, adept at both verbal and written communication (communicating with Mandarin-speaking tenants and English-speaking landlords).3. Experience using Console or DOCU systems (property management software).4. Ability to identify and solve problems effectively.5. Proactive, detail-oriented, and driven.6. Strong learning ability, able to quickly familiarize oneself with various affairs within the jurisdiction.7. Strong service orientation, with a calm and patient demeanor.8. Possess high-quality electronic devices and a camera, such as a computer, tablet (to ensure high-quality online work status, virtual office requires the camera to be turned on).9. Ability to handle customer complaints rationally and effectively.Pay: RM4,000.00 - RM5,000.00 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Monday to FridaySupplemental pay types:- Performance bonus**Experience**:- Customer support: 1 year (required)