**Key Responsibilities**:- Greeting patients and visitors and ensuring they are registered and checked in.- Answering and directing phone calls, scheduling appointments and managing the appointment system.- Scheduling, rescheduling or cancelling appointments as needed.- Scheduling follow-up appointments and providing message reminder such as:- 6 months scaling & c/up- 4 or 6-week follow-up braces patient.- Assisting patients in filling out information forms.- Handling patient records, including data entry and maintaining patient confidentiality.- Handle and filing patient photos of treatment.- Follow up the lab on the cases that the clinic submits.- Verifying methods of payment, collecting payments and preparing bills.- Maintaining a clean and organized reception area.- Manage petty cash for clinic in charge.- Providing exceptional customer service to all patients and visitors- Other tasks as assigned by the office manager or dentist (doctor).**Responsibilities: Closing duty**- Perform daily billing management and daily reports as well as ensure all transactions are tally with the collection before closing accounts.- Daily sales updates at the start of the shift.- Cash from daily sales must be given to the person in charge for bank in procedure.- Daily reports must be handled well and submitted to account department or involved manager.- Make sure all the electrical and facilities are neat and switch off the electrical appliance (Computers and machines).- Daily report must be signed by the Doctor who is on duty, or else the daily sales and commission are not valid.**Requirement**:- Must possess at least a SPM/Diploma/Advanced/Higher/Graduate Diploma, or any field related.- Fresh graduates/ entry level applicants (with or without in nursing).- Good time management and organizing skills.- Good interpersonal skills and communication skills.- Willing to learn.- Proficient in using computer software.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.**Salary**: RM1,500.00 - RM2,000.00 per month**Benefits**:- Dental insurance- Health insurance- Maternity leave- Meal allowance- Opportunities for promotion- Professional developmentSchedule:- Day shift- Weekend jobsSupplemental pay types:- Attendance bonus- Commission pay- Overtime pay- Performance bonus- Retention bonus- Yearly bonusApplication Question(s):- To working at I-Sihat Dental Care, you must be able to work in Kuala Lumpur. Will you be able to reliably commute or relocate to Kuala Lumpur for this job if hostel provided?**Education**:- STM/STPM (required)**Experience**:- Customer Care: 1 year (required)**Language**:- English (required)- Bahasa (required)- Mandarin (required)Willingness to travel:- 50% (required)
