Remote Customer Service Specialist

**The Opportunity: Customer Service Executive for Mandarin or Cantonese Speaker Only**As a Customer Service Executive, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.**What's in it for you?**- **Passionate Team Environment**: Join a squad of customer service enthusiasts who are as dedicated to making a difference as you are.- **Growth Opportunities**: Elevate your career with ongoing training, mentorship, and the chance to climb the career ladder.- **Innovative Workspace**: Work in a dynamic environment where creativity and fresh ideas are not only encouraged but celebrated.- **Rewards and Recognition**: Your hard work won't go unnoticed. Expect perks, bonuses, and recognition for a job well done.**Key Responsibilities**:- Exceeding customer expectation in terms of customer service & accurate information.**Qualifications**:- Quick thinker and creative problem-solver.- Ready to embrace 24 hours rotational shifts, including weekends and public holidays.Contract length: 12 monthsPay: RM2,800.00 - RM3,000.00 per month**Benefits**:- Dental insurance- Flexible schedule- Health insurance- Opportunities for promotion- Professional development- Vision insuranceSchedule:- Day shift- Early shift- Evening shift- Monday to Friday- Night shiftSupplemental pay types:- Overtime pay**Education**:- STM/STPM (preferred)**Experience**:- Customer Care Specialist: 1 year (preferred)**Language**:- Mandarin (required)- English (preferred)- Cantonese (preferred)