Reservation Agent

**RESPONSIBILITY**- Review daily arrival list for next day and ensure necessary correspondence for the purpose of billing are present and all information are correctly updated- Monitor call handling so that opportunities in up-selling are maximized- Alert the Reservations Manager of any sudden fluctuation in occupancy levels in any of the five properties- Provide assistance to the team for special requests or problems that may arise in the department**REQUIREMENTS**- Diploma In Business, Marketing, or related discipline.- Excellent communication and written in Bahasa and English.- Pleasant personality and presentable outlook.- Has experience with data entry and has knowledge about Opera system