Retail Expert- Alor Setar

Position: Digi Retail AdvisorEmployment Type: 1 Year Contract (renewable based on performance)Working Location: NationwideSalary: RM 1800 - RM 2200 (Basic) + CommissionJob Descriptions:Proactive in approaching customers to identify customer needsPerform sell/cross-sell/upsell of the relevant products and solutionsMeet all KPI set and deliver end-to-end customer experienceHandle all enquiries, customer complaints, disputes accurately and efficiently, in a professional and friendly manner, aligned with company's processes and guidelinesResponsible for all customers' information, monetary transactions and company assets to be properly handled and accountedEnsure proper reconciliation of sales and cash at end of the day dailyParticipate in training and activities providedJob Requirements:SPM, Diploma or Degree in any related fieldMinimum 2 years of sales and/or customer service experience is preferredExcellent communication skills in English and Bahasa MelayuAble to work independently with minimum supervisionPossess excellent interpersonal skills & results orientedWell groomed - neat & tidy, professional & pleasant dispositionMust be willing to relocate at any assigned Retail Centre whenever requiredAble to work on shifts and during public holidaysSalary Package:RM 1,800 - 2,000 (Basic Pay)RM 50 (Prorated Allowance)Commission (Average RM 1500)Overtime (OT)Micare Medical Card**Job Types**: Full-time, ContractContract length: 12 monthsPay: RM1,800.00 - RM2,200.00 per month**Benefits**:- Additional leave- Flexible schedule- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Early shiftSupplemental pay types:- Commission pay- Overtime pay- Performance bonus**Language**:- Mandarin and Cantonese (required)