**SCOPE AND GENERAL PURPOSE OF THE JOB**:- Handling and overseeing all the day-to-day processes that are carried out in the store.- Able to manage the product inventory, sales persons, goods for display, sales, etc.**MAIN DUTIES AND RESPONSIBILITIES**:- Completes store operational requirements by scheduling and assigning employees; following up on work results.- Maintains store staff by recruiting, selecting, orienting, and training employees.- Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.- Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.- Protects employees and customers by providing a safe and clean store environment.- Maintains the stability and reputation of the store by complying with legal requirements.- Contributes to team effort by accomplishing related results as needed.- Managing and motivating a team to increase sales and ensure efficiency.- Managing stock levels and making key decisions about stock control;- Analyzing sales figures and forecasting future sales volumes to maximise profits.- Analyzing and interpreting trends to facilitate planning**JOB DESCRIPTION**:- Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development.- Ensuring standards for quality, customer service and health and safety are met.- Resolving health and safety, legal and security issues.- Responding to customer complaints and comments.- Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.**Job Types**: Full-time, Permanent, Fresh graduate, Student jobPay: RM5,000.00 - RM8,000.00 per month**Benefits**:- Additional leaveSchedule:- Afternoon shift- Day shift- Early shift- Evening shift- Holidays- Night shift- Rotational shift- Weekend jobsSupplemental pay types:- Commission payApplication Question(s):- Are you from appliances/ furniture retail industry?
