We are looking for a Senior/Specialist for Process Automation to join our team. In this hybrid role, you will work from our Kuala Lumpur office and may have flexible working environment. As a Senior/Specialist for Process Automation, you will be responsible for executing and managing process automation projects with automation/ Robotic Process Automation (RPA) developers and engineers to design, develop, implement, and maintain automation solutions. This role combines technical expertise in automation-related tools and platforms with project management skills to ensure successful project delivery and ongoing support. This is a full-time position with growth opportunities in a fast-paced, dynamic environment.
KEY RESPONSIBILITIES 1. Project Management: Oversee the end-to-end lifecycle of improvement/automation/RPA projects, from requirements gathering to deployment and maintenance Develop project plans, timelines, and budgets Coordinate with stakeholders to gather requirements and define project scope Monitor project progress and ensure adherence to timelines and budgets Identify and mitigate risks and issues that may impact project delivery Manage project team (developers and engineers) and stakeholders and provide guidance/coaching with clear objectives and performance expectations for the team. 2. Technical Expertise: Possess strong knowledge of RPA and automation-related tools and platforms such as UiPath, Automation Anywhere, or Blue Prism. Work closely with the team to design and develop RPA/automation solutions that meet business requirements. Review and optimize existing RPA/automation processes for efficiency and scalability. Stay updated on the latest developments and best practices in RPA and automation-related technology. Collaborate with business stakeholders to understand their needs and priorities. Work closely with other IT teams to integrate automation/RPA solutions with existing systems and processes. Communicate effectively with cross-functional teams to ensure alignment and successful project outcomes. 4. Quality Assurance: Establish and enforce coding standards and best practices within the team Conduct code reviews and ensure adherence to quality standards Implement testing strategies to ensure the reliability and accuracy of implemented solutions 5. Documentation and Training: Document automation/RPA processes, workflows, and configurations Provide training and support to business users on using automation/RPA solutions effectively Develop and maintain technical documentation for automation/RPA projects QUALIFICATIONS Minimum Qualifications Degree in Computer Science, Engineering, or a related field Proven experience in leading and managing technical teams Strong understanding of process improvement and RPA concepts and technologies Experience with project management methodologies such as Agile or Waterfall Ability to prioritize and manage multiple projects simultaneously Certification in RPA platforms (e.g., UiPath Certified RPA Associate) is a plus Minimum 5 years of relevant work experience, preferably in a high-pressured System Integrator environment – exceptional self-starter will be considered Experience in the IT banking and Telecommunications sector would be an added advantage Additional Requirements Excellent communication and interpersonal skills Extremely diligent, fine eye for details, supreme problem-solving capabilities and a team player Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!
As the national payments network and a pivotal infrastructure for Malaysia's dynamic financial markets, PayNet is a linchpin in advancing the nation's digital economy.
Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.
At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia's financial system, supporting the growth of the economy.
Learn more about our work and how we are contributing to Malaysia's financial future at
Join us in embracing digital payments and advancing Malaysia's financial landscape.
