Sales Admin Executive

Handle inquiries and booking requests from potential guests.- Maintain an organized system to track reservations, availability, and pricing.- Confirm reservations, send booking confirmations, and update availability calendars.- Communicate with guests before, during, and after their stay to provide information, answer questions, and address concerns.- Monitor pricing strategies to optimize occupancy and revenue.- Adjust rates based on demand, seasonality, and local events.- Work with marketing team in terms of promotions and discounts to attract guests during low-demand periods.- Create and UpToDate listings on various online booking platforms.- Write engaging property descriptions and highlight unique selling points.- Optimize listings for search engine visibility and monitor reviews and ratings.- Ensure that the property is well-maintained and clean for incoming guests.- Schedule and coordinate house cleaning before guest check in and after guest check out.- Handle payments and deposits, including processing credit card transactions or managing payment gateways.- Keep accurate financial records and receipts.- Track and manage inventory of amenities, supplies, and consumables.- Order supplies when needed and maintain an organized inventory system.- Ensure the homestay property complies with local regulations, permits, and safety standards.- Stay informed about any changes in regulations that may affect the business.- Prepare reports on occupancy rates, revenue, and expenses.- Analyze data to identify trends and make informed decisions on pricing and marketing strategies.- Promote additional services or amenities, such as guided tours, airport transfers, or catering, to enhance the guest experience and increase revenue.- Maintain records of reservations, guest information, and financial transactions.**Salary**: RM1,800.00 - RM2,500.00 per month**Benefits**:- Cell phone reimbursement- Company car- Free parking- Maternity leave- Opportunities for promotion- Parental leave- Professional developmentSchedule:- Weekend jobsSupplemental pay types:- Attendance bonus- Overtime pay- Performance bonusApplication Question(s):- Our office located at Taman Sunway Batu Caves. Are you willing to commute from home to office?- When you can start?**Education**:- STM/STPM (preferred)License/Certification:- D (preferred)