**Location**:Kota Bharu, MY, MY**Job Function**:Sales**Requisition Number**:151839**Description**:**Job Summary**Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives**General Responsibilities**- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources- Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories- Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed- Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising- Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies- Report on the activities and products of the competitors via inputs to the competition reports- Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers- Maintain a customer complaints/issues log and follow up on customer issues- Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products- Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers**Functional Skills and Knowledge**- Demonstrate basic knowledge and understanding of the industry/market/competitors/customers- Demonstrate basic knowledge in assigned territories/products/services and strong selling skills- Demonstrate strong communication and negotiation skills- Demonstrate basic research and analytical skills- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)- Demonstrate fluency in local language and ideally in English, both written and spoken**Education**Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline**Why It's Great to Work at DKSH
