_**Are you ready to shape a better tomorrow?**_AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.If you want to shape a brighter future at AIA Digital+, please read on.**Responsibilities**- Managing production incidents request and meet the agreed service level agreement.- Managing production change request and deliver as per agreed timeline.- Have experience in preparing documentation e.g., functional specification, unit test script, user acceptance test script etc.- Support end users in system usage and assist in raising overall SAP proficiency in the end user base and act as an SAP ambassador- Support regional roll-out projects with SAP focus across the region- Solution Manager usage as per change management policy processes- Able to work independently with mínimal supervision- Working closely with functional manager & technical team**Requirements**:- University / College graduate in IT or other relevant discipline- 3-5 years of relevant experience in regional solution/system support with SAP focus across the ASPAC region is good to have- Must have strong understanding of Treasury and Risk Management module- FAM/Treasury background and knowledge to manage communication with large investment operation user base- SLA familiarity and performance driven work culture- Good communication & presentation skills- Good problem solving and analytical skills- A strong team player with positive attitude- Build a career with us as we help our customers and the community live healthier, longer, better lives._**Job Type**: Permanent**Salary**: From RM5,000.00 per month**Benefits**:- Additional leave- Dental insurance- Flexible schedule- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional development- Vision insurance- Work from homeSchedule:- Monday to FridaySupplemental pay types:- Performance bonusApplication Question(s):- How many years of technical support experience do you have in SAP FAM?- What is your expected basic monthly salary in MYR?**Experience**:- SAP FAM: 3 years (required)- Treasury & Risk Management: 3 years (required)
