Senior Executive, Corporate Catering & Outlet Operation

Job Description- Plan, coordinate, and execute corporate catering events, including meetings, conferences, and special events, ensuring exceptional service and customer satisfaction.- Develop and maintain relationships with corporate clients, understanding their needs and preferences to tailor catering services accordingly.- Manage the day-to-day operations of our outlets, including staffing, inventory management, and ensuring compliance with health and safety regulations.- Collaborate with the culinary team to develop innovative menus and offerings that meet the needs and preferences of our clients.- Train and supervise staff to ensure they deliver high-quality service and adhere to company policies and procedures.- Monitor and analyze financial performance metrics, including sales, costs, and profitability, and implement strategies to optimize performance.- Stay updated on industry trends and best practices, continuously seeking opportunities for improvement and innovation.- Handle customer inquiries and concerns in a professional and timely manner, resolving issues to ensure customer satisfaction.Qualifications:-Bachelor's degree in Hospitality Management, Business Administration, or related field. Master's degree preferred.-Minimum of 3 years of experience in hospitality management, with a focus on corporate catering and food service operations.-Strong understanding of catering operations, including menu planning, event coordination, and food safety standards.-Excellent leadership and communication skills, with the ability to motivate and inspire a team.-Proven track record of delivering exceptional customer service and building strong client relationships.-Proficiency in Microsoft Office suite and catering management software.-Ability to work flexible hours, including evenings and weekends, to accommodate catering events and outlet operations.Certification in food safety and sanitation preferred. We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.