[September Intake] Cantonese Speaker Helpdesk

Employ high level of interpersonal and communication skills while solving customer's issues.- Conducts basic probing to determine the next action to customer's enquiries.- Processes and manages orders or cases via support systems and portals.**Requirements**:- Excellent English, Mandarin and Cantonese communication skills.- Applicant must be willing to work on rotational shifts.- Applicant must be willing to work in Iskandar Puteri, Johor.**Why Join Us**:- We provide free shuttle service.- Monthly fun and exciting staff activities.- We are located nearby shopping malls and housing area.- Startek has a multi-national, ethnic and cultural workforce; therefore, you'll be able to interact with people from different background.**Career Growth & Training Programs**:- Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager > Manager- STAR - System for Appraisal & Rewards - The STAR training is to help Startek employees to identify their area for improvement and potential to develop future leaders for the company.- English Training - Startek provides English trainings to employees who would like to improve their communication & business writing skills.- IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.**Job Type**: ContractContract length: 24 months**Salary**: From RM3,000.00 per month**Benefits**:- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Rotational shiftSupplemental pay types:- Attendance bonus- Overtime pay- Performance bonus